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Metro Auto Service Ltd  Porirua
By: Pat85 (1 :: 0) Email this person   Tue 08 Dec 2015, 9:53 pm   Quite upset
Complaint #: 106
Rip off and GrabOne scam
This company had a GrabOne deal for WOF for $19. When I went to get my car checked out, they literally spent an hour inspecting it. It was as if they actually tried looking for something in order to gain business. They found something wrong with the suspension and quoted me on the job. They also said just come in on Saturday morning and they will do it. I called on Saturday and they said they are fully booked. They knew I drove some distance and had I turned up on Saturday it would have been a great waste of time. When I finally made an appointment the job was complete and he ended up charging me $100 extra - saying it includes labour. But didn't quote that initially. Don't do a GrabOne deal if you are going to spend an hour looking for the slightest thing in order to gain business.
Comments & responses (1)
My car is a 2015 model that is still under the 5 year Mitsubishi warranty. It has been serviced each year and had no issues to date until I made the mistake of taking up a grabone deal for a service with Metro Auto Services. I was told I needed $780 worth of work done to the car (new brakes, camshaft position sensor replacement and a few other things).

Obviously furious, I took it back to the Mitsubishi dealer I bought the car from and they checked the car, advising nothing is wrong with it. Still not satisfied, I took the car for an independent check at Midas whom also confirmed a for a check whom confirmed the same as Mitsubishi, nothing is wrong with the car.

I cannot believe Metro Auto Services Limited is allowed to operate, being so dis- honest.
NinaS (1 :: 2) Email this person    Thu 17 May 2018, 9:31 pm   |   #1
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