Where do I even start!

My husband and I both purchased a $79 service from grab one. I also asked the guys to WOF my car when they complete my service. My husbands car was first, a weekend before my car was booked in. Even though his car has regularly been maintained by VW, according to these guys his engine was rattling so badly, it required new brackets to be put on and wanted to quote him for it then and there. He declined as any engine work he takes to VW. Turns out, there is no rattle to his engine at all.

Next weekend, my Yaris was up for its WOF and Service...At pick up I was told 3 components of my vehicle is in need of repair and the cost would be $682.00 (keep in mind this is after already paying $132 for a service and WOF that they failed me on). As you can imagine I was shocked as my car is serviced every 6 months.

I didn't feel comfortable with what the guy was telling me so I called Midas to confirm. They advised I should bring the car in for a check (I've never used Midas before). After their inspection it turns out there is absolutely NOTHING wrong with my car. In order to be un-biased they sent my car to VTNZ for an independent WOF inspection and I passed with flying colors. To my surprise I was also told that my oil wasn't changed, something that was stated clearly to be included in the service on the grab one deal.

I have contracted them via e-mail today requesting a refund (including all the info provided by Midas and VTNZ). Let's see whether I get my money back. These people should NOT be in business.